Vincci Bonjardim

Rooftop area, room facilities, styling, good breakfast options, but extremely busy at all times.

The hotel is ideally located—just a short walk from the main shopping and café-lined streets of the city centre, yet tucked away in a quiet back alley that offers a peaceful retreat from the bustle. The property is spotless and well maintained, with tasteful, fresh décor that creates a welcoming atmosphere. The in-house restaurant is charming, with a lovely ambience. The food was excellent, and the staff were both professional and genuinely warm. We always felt welcomed and well looked after. I particularly remember Rodrigues, Pedro, Alexandre, Inês, and Gabriela (I hope I’ve spelled those correctly), who went out of their way to make our stay enjoyable. The real highlight of this hotel, however, is its team. Across all levels, the staff were friendly, efficient, and clearly worked together to ensure guests had a smooth and enjoyable experience. In my view, the front desk team exemplify the very best of Portuguese hospitality. I especially want to mention the three Lucases—Lucas R., Lucas J., and Lucas C.— who were always available to help, whether it was offering local tips, recommending restaurants, parking the car, or answering questions. Their English was excellent, and they made everything feel effortless. Lucas R. stood out for his warm guidance, and one particularly memorable moment was when he introduced my friend and me to some delicious homemade Portuguese dishes—a real personal touch that made us feel at home. This kind of genuine hospitality is sadly becoming rare in many parts of the world due to the pressures of mass tourism. I sincerely hope Portugal holds on to this spirit, which is part of what makes the country—and places like this hotel—so special. I would gladly stay here again on any future visit to Porto.

Newly refurbished and smart. Everything worked well. Was able to store bicycles for €7 a night in underground car park - worth booking as space was limited in allocated space although there was plenty of other space to stash bicycles. Breakfast nice although relatively pricy for Portugal. Good central location - albeit that everywhere in Porto involves walking up a steep hill.

The place is amazing. The front desk is helpful and very welcoming, the breakfast is super delicious, it’s either buffet or a smaller buffet and a menu. The rooms are convenient, and they even offer several different types of pillows! It was also quite warm in the room despite the winter time. I was hesitating when I read about the location, but in fact it is close to everything. The historical center is 15 min walk, but it is just 3 min to the main shopping street and to the Bolhao market. The view from rooftop restaurant was amazing, and even though the pool wass closed, I could still chill by the pool on a sunny day.

The Hotel is beautiful, very modern and very well-maintained. Loved the little welcome bubbly :) The room was very clean; every time we left the clean room tag outside, we returned to a sparkling clean room. The reception staff was very friendly and warm and took care of every little request. We checked in on my hubby's birthday and they gave us some great suggestions for places to eat at. Hotel is walking distance from a metro station, right outside is a grocery store, an excellent cafe & Bar called Wilson and a Chinese restaurant right next to it. The rooftop bar has sweeping city views and a beautiful bar & restaurant. We are so glad we took the breakfast offer for the entire period of our stay because the breakfast buffet is EXCELLENT, you can get omelettes made to order, they always have scrambled eggs and all elements on an English breakfast, fresh bread, delicious yoghurt bows, fresh fruit, yummy baked items YES Pastel de natas daily, superb healthy vegetables and salads too. The Nespresso machine is brilliant and they have a milk frother, also 2 types of cold brew coffees, and a mimosa corner if that's what you want too! What more can you ask for at that price? :) We walked from our hotel to most of the major attractions like Sao Bento Railway station & Time Out Porto, Clerigos Tower and the church, Carma Church, the Buzzing Santa Catarina area, and the exceptional Bolhoa market. There are several good cafes & restaurants serving authentic Portuguese food within a 5-6 min walk from the hotel, we loved Tabera do Doutor (table reservation needed) & Sai Cao. As some of the reviews mention, you can hear people from the adjoining room especially if they are very loud but this did not bother us, also the road right outside the Metro station and a small part of the road near the other big hotel around the corner have a few sketchy characters.